Cultural Sensitivity

  • Essential Skills For Managers & Leaders
  • 60 Min, 12 Hours, 2 Days
  • Webinar, Live Virtual Class, Face to Face
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Details

How do effective leaders work with cross-cultural teams? How do they overcome issues stemming from prejudice, stereotyping and discrimination?

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Overview

Our program is designed to develop a deep understanding, appreciation, flexibility and expertise in working with people / organisations from different geographies and cultures. It enables participants to understand their own biases & attitudes towards different cultures and equips them with essential tools & strategies to deal with them effectively. It helps participants achieve optimal results from their interactions with different people.others. 

Target Audience

Team members who need to engage with people across different geographies. It’s especially valuable to people in managerial and leadership roles, responsible for leading and implementing change across geographies. (Max. 24 participants in a Virtual class & Face to face; 250 in a Webinar)

Outcomes

  • Deeper understanding and clarity on Beliefs and Values 
  • Understand own biases, stereotyping and generalization 
  • Understand and appreciate different cultures and points of views 
  • Learn to create effective strategies and interaction styles while dealing with different cultures 
  • Learn to build trust and rapport with people from different cultures 
  • Acquire effective communication, presentation and influencing styles suitable for different cultures 
  • Transform into a more effective global professional

Course Content

  • Understanding Values and Beliefs 
  • Self-stereotyping of culture 
  • Generalisation of culture 
  • Cross cultural awareness 
  • Inter-cultural sensitivity 
  • Effective interaction styles for different cultures 
  • Influencing & Negotiation across different cultures 
  • Effective communication styles across cultures

Approach

  • Multiple Delivery Options – F2F, Facilitator led Virtual Sesion, Webinar
  • Highly interactive facilitator moderated discussions, Presentations, Individual & Group exercises, Case studies, Role plays, App based activities, Videos, Q&A

Duration

Multiple Delivery Options:
  • Webinar – 60 min
  • Facilitator led Virtual – 12 hrs
  • Face to Face – 2 days

Optional Customisation

  • Duration of programs based on specific organisational needs
  • Multiple sessions can be organised during the day
  • Training needs analysis prior to design and delivery – to baseline exact requirements for maximum program value and impact
  • Follow-up programs and individual coaching sessions for greater effectiveness

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