Design Thinking

  • Application of Human centric approach
  • 60 Min, 12 Hrs, 2 Days
  • Webinar, Live Class, F2F
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Today Indian industry faces challenges ranging from thin profit margins to sub-optimal business processes. This workshop will help you to develop efficient processes and profitable products that address stakeholder expectations.

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Design Thinking workshop helps organizations change their approach to problem solving, creativity and innovation. Design Thinking can be applied in products, processes, services, policies and in many more areas. Our program is designed to equip participants to acquire better understanding & appreciation of concepts, process & applications of Design Thinking in their specific domains.

Target Audience

Function Heads of various functions within an organisation (Max. 25 participants in a Virtual class & Face to face; 250 in a Webinar)


  • Participants will be in better position to understand users and other stakeholders
  • They will start developing customer / user centric mindset
  • They will learn tools useful for various stages of Design Thinking
  • Participants will know how to use Design Thinking approach for problem solving and innovation
  • They will understand how other successful organizations practice it

Course Content

  • Introduction to Design Thinking
  • Why Design Thinking
  • Design Thinking Application
  • Design Thinking Phases and Process
  • DT Process Deep Dive
  • Apply Phases of Design Thinking
  • Jugaad and Design Thinking
  • Relevance of Jugaad in Design Thinking
  • Agile & Design Thinking (Optional)
  • Applying Design Thinking
  • Applying Learnings to Live Problem


  • Multiple Delivery Options - F2F, Facilitator led Virtual Session, Webinar
  • Highly interactive facilitator moderated discussions, Self Assessments, Presentations, Individual & Group exercises, Case studies, Role plays, App-based activities, Videos, Q&A


Multiple Delivery Options:
  • Webinar – 1 hour
  • Facilitator led Virtual – 12 hrs
  • Face to Face – 2 days

Optional Customisation

  • Duration of programs based on specific organizational needs
  • Multiple sessions can be organized during the day
  • Training needs analysis prior to design and delivery - to baseline exact requirements for maximum program value and impact
  • Follow-up programs and individual coaching sessions for greater effectiveness

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