Performance Management & Effective Feedback Conversations

  • Essential Managerial Skill
  • 60 Min, 12 Hrs, 2 Days
  • Webinar, Live Class, F2F
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Are leaders & managers creating & sustaining high-performing teams? How effective are they in managing performance and giving constructive feedback? How do they use different strokes for different folks?

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Leaders need to constantly develop & manage high performing teams. It is highly critical that they create a self-sustaining high-performance culture. Performance management is a critical element and the current pandemic has created new challenges. Our program is designed to equip participants acquire a better understanding of performance management levers, and acquire the skills of timely constructive performance feedback & coaching that enable team members perform well.

Target Audience

All leaders, managers and all team members who lead the team and are responsible for performance management (Max. 25 participants in a Virtual class & Face to face; 250 in a Webinar)


  • Enhanced understanding of purpose & principles of PMS
  • Enhanced understanding of performance planning
  • Ability to do effective goal setting and performance review
  • Ability to provide constructive feedback

Course Content

  • Performance management
  • Current challenges in performance Management?
  • Impact of COVID on PMS, goal setting & tracking, productivity control
  • Performance planning & SMART goal (Individual Vs Team performance)
  • Evaluating performance - Differentiating performance & potential
  • Managing high / average / under performers
  • Giving performance / constructive feedback / performance coaching
  • Receiving feedback
  • Essential critical success factors


  • Multiple Delivery Options - F2F, Facilitator led Virtual Session, Webinar
  • Highly interactive facilitator moderated discussions, Self Assessments, Presentations, Individual & Group exercises, Case studies, Role plays, App-based activities, Videos, Q&A


Multiple Delivery Options:
  • Webinar – 1 hour
  • Facilitator led Virtual – 12 hrs
  • Face to Face – 2 days

Optional Customisation

  • Duration of programs based on specific organizational needs
  • Multiple sessions can be organized during the day
  • Training needs analysis prior to design and delivery - to baseline exact requirements for maximum program value and impact
  • Follow-up programs and individual coaching sessions for greater effectiveness

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