Psychological First Aid (PFA) is about providing immediate humane, psychological & social support to a fellow human being who is recently exposed to a traumatic event or experiencing extremely distressing events and may need support. It is about helping them feel safe, connected to others, calm & hopeful and able to help themselves. This interactive & highly practical program is designed to help participants understand and acquire knowledge & skill of identifying the person and using the PFA framework to provide a swift response to the victim.

Everyone who wants to provide swift response to victim of any trauma or extremely distressing event (Max. 20 participants in a Virtual class & 250 in a webinar)

• Knowledge & ability to people with distress
• Understand their different roles in supporting people with distress
• Understand and apply PFA framework
• Help responsibly, considering safety, dignity & individual’s rights
• Learn dos & don’t of swift response actions

• What is Psychological First Aid (PFA)?
• Dealing with traumatic events
• PFA action principles
• Identifying emotional sufferings
• Listening to the feelings
• How to help responsibly
• Different roles in supporting people with distress
• Dos & don’t of swift response actions

• Multiple Delivery Options - F2F, Facilitator led Virtual Session, Webinar
• Highly interactive facilitator moderated discussions, Presentations, Individual & Group exercises, Role Plays, App based activities, Q&A

• Duration of programs based on specific organisational needs
• Multiple sessions can be organised during the day
• Training needs analysis prior to design and delivery – to baseline exact requirements for maximum program value and impact
• Follow-up programs and individual coaching sessions for greater effectiveness