Psychological First Aid

  • Swift psychological & social support
  • 60 Min, 120 Min, 3 Hrs.
  • Webinar, Live Virtual Class, Face to Face
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Every person has the abilities to help them cope with life challenges. However, some are vulnerable to a crisis and may need extra help.

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Psychological First Aid (PFA) is about providing immediate humane, psychological & social support to a fellow human being who is recently exposed to a traumatic event or experiencing extremely distressing events and may need support. It is about helping them feel safe, connected to others, calm & hopeful and able to help themselves. This interactive & highly practical program is designed to help participants understand and acquire knowledge & skill of identifying the person and using the PFA framework to provide a swift response to the victim.

Target Audience

Everyone who wants to provide swift response to victim of any trauma or extremely distressing event (Max. 20 participants in a Virtual class & 250 in a webinar)


  • Knowledge & ability to people with distress
  • Understand their different roles in supporting people with distress
  • Understand and apply PFA framework
  • Help responsibly, considering safety, dignity & individual’s rights
  • Learn dos & don’t of swift response actions

Course Content

  • What is Psychological First Aid (PFA)?
  • Dealing with traumatic events
  • PFA action principles
  • Identifying emotional sufferings
  • Listening to the feelings
  • How to help responsibly
  • Different roles in supporting people with distress
  • Dos & don’t of swift response actions


  • Multiple Delivery Options - F2F, Facilitator led Virtual Session, Webinar
  • Highly interactive facilitator moderated discussions, Presentations, Individual & Group exercises, Role Plays, App based activities, Q&A


Multiple Delivery Options:
  • Webinar – 60 min
  • Facilitator led Virtual – 120 min
  • Face to Face – 1 day

Optional Customisation

  • Duration of programs based on specific organisational needs
  • Multiple sessions can be organised during the day
  • Training needs analysis prior to design and delivery – to baseline exact requirements for maximum program value and impact
  • Follow-up programs and individual coaching sessions for greater effectiveness

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