Effective communication is a vital tool for any business. Effective communication can help to foster a good working relationship within organisation, which can in turn improve morale, efficiency and productivity

Overview

Information exchange is an integral part of everyday business transactions. Business communication is the process of sharing information between employees within and outside a company. Communication in business is important to convey clear, strong messages about strategy, customer service and branding. The way people communicate and operate within a business is very vital to the company’s success in the business world. This program is designed to enable participants to communicate clearly and effectively , by improving their verbal and non-verbal communication & interpersonal skills.

Target Audience

Everyone who is willing to improve the business communication

Outcomes

  • Improved workplace communication
  • Increased Self-Awareness
  • Effective communication practices and techniques to overcome communication barriers within the workplace
  • Improves customer satisfaction and retention

Coverage

  • Understanding need for Happy customers, Internal and External customers and culture of the organization
  • Structuring business communication
  • Role of active listening, questioning & managing distractions in effective communication
  • Overview of structuring and organizing written communication
  • Understanding the impact of cross-cultural communication

Offerings

  • F2F, Live Virtual Class & Webinar mode
  • Credits based attractive corporate scheme
  • Pick & choose from a ready list or we can create one for you
  • Facilitators with 15+ yrs. experience with deep subject knowledge & specialization

Optional Customisation

  • Duration of programs
  • Multiple sessions during the day
  • Training needs analysis prior to design and delivery for maximum program value and impact.

Program Information

Testimonials

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