Design Thinking can be used as an innovative approach that will change the way HR teams deliver value, organise work and find new-age solutions for their workforce. It casts HR in a new role, from a “process developer” into an “experience architect”, hence leveraging the power of user-centricity and creating sustainable hybrid work solutions. This program shall provide participants with practical tips & techniques to facilitate a smooth transition to the hybrid work environment; identify the unsaid needs of the various internal and external stakeholders; design innovative and scalable hybrid work solutions.