Do you struggle to adopt the right conflict resolution approach? How good are you on clearly separating the problem from the person?

Overview

Conflict is inevitable in all social interactions, be it personal or at the workplace. Whenever choices exist there is potential for disagreement. When disagreement is poorly dealt with, the outcome can be contention. Contention creates a sense of psychological distance between people, such as feelings of dislike, bitter antagonism, competition, alienation and disregard. This interactive & highly practical program is designed to help participants understand the conflict, define the issue and apply appropriate conflict resolution strategy for maximum mutual gain.

Target Audience

Everyone, especially HR professionals, who want to develop +tive & effective approach to dealing with workplace conflict and achieve positive outcomes.

Outcomes

  • Enhanced understanding of conflict
  • Ability to define the issue before resolving it
  • Ability to apply optimal conflict resolution strategy
  • Self awareness on preferred style of dealing with conflict

Coverage

  • Understanding conflict
  • Causes of conflict
  • Approaches for dealing with conflict
  • Emotions Vs logic
  • Conflict management Preferences
  • Forging collaboration
  • Building & promoting trust

Offerings

  • F2F, Live Virtual Class & Webinar mode
  • Credits based attractive corporate scheme
  • Pick & choose from a ready list or we can create one for you
  • Facilitators with 15+ yrs. experience with deep subject knowledge & specialization

Optional Customisation

  • Duration of programs
  • Multiple sessions can be organised during the day
  • Training needs analysis prior to design and delivery for maximum program value and impact

Program Information

Testimonials

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