Last Updated: 03 Sept 2026 

TWE Solutions Private Limited (“Enabling World”, “we”, “us” or “our”) respects your privacy and is committed to handling Personal Data responsibly, securely and transparently. 

This Privacy Policy explains how we collect, use, store, disclose and otherwise process Personal Data in connection with our website, enquiries, assessments, learning programmes, workshops, certifications, coaching, consulting, webinars, events, digital learning environments and other services. 

TWE Solutions Private Limited is incorporated in India bearing CIN U74999KA2012PTC063860

Registered / Business Address:

7 Rohan Ashima, Brookefields, Bangalore, Karnataka, India – 560037. 

This Privacy Policy should be read together with our Terms of Use and any programme-specific, assessment-specific, contractual or other notices provided to you. 

Our processing of Personal Data is governed by applicable Indian law, including the Digital Personal Data Protection Act, 2023 and rules made thereunder, to the extent such provisions are in force and applicable from time to time, the Information Technology Act, 2000, and other applicable laws.

1. WHO THIS POLICY APPLIES TO

This Privacy Policy may apply to: 

• visitors to our websites; 

• persons making enquiries about Enabling World; 

• individual customers and learners; 

• participants in corporate learning and development programmes; 

• assessment respondents; 

• certification and training participants; 

• coaching or consulting participants; 

• attendees of webinars and events; 

• employees and representatives of client organisations; 

• facilitators, trainers, coaches, consultants and assessors working with us; 

• prospective employees, associates or contractors where information is submitted through our website or digital channels; and 

• any other individual whose Personal Data is processed in connection with our Services. 

Where a separate privacy notice or contractual arrangement applies to a particular Service, that notice or arrangement should be read together with this Privacy Policy.

2. OUR ROLE IN PROCESSING PERSONAL DATA

Enabling World’s role may vary depending on the Service and the manner in which the engagement is structured. 

2.1 Where Enabling World determines the processing 

Enabling World may determine the purpose and means of processing Personal Data where, for example, you: 

• contact us directly; 

• submit an enquiry; 

• purchase a Service directly from us; 

• enrol individually in a programme; 

• participate in an Enabling World-administered programme; 

• subscribe to communications; 

• make a payment to us; 

• attend one of our webinars or events; or 

• otherwise interact directly with Enabling World. 

In such circumstances, Enabling World may act as the relevant Data Fiduciary or equivalent responsible organisation under applicable law. 

2.2 Corporate and organisational engagements 

Where an employer, client organisation or other institution engages Enabling World to provide training, assessments, consulting, coaching or related Services, that organisation may determine matters such as: 

• who will participate; 

• why the programme or assessment is being conducted; 

• what participant information will be provided; 

• what assessment or programme outputs are required; and 

• who within the organisation is authorised to receive particular reports or information. 

Depending on the engagement, Enabling World may process some Personal Data on the client’s instructions while separately determining the processing of information required for our own administration, billing, legal compliance, security, quality assurance and business relationship management. 

The respective responsibilities may also be addressed in a proposal, statement of work, purchase order, master services agreement, data-processing terms or other written arrangement.

3. PERSONAL DATA WE MAY COLLECT

The Personal Data we collect depends on your relationship with Enabling World and the Services involved. 

It may include: 

3.1 Identity and contact information 

Name, email address, telephone number, organisation, designation, location, postal address and other contact information. 

3.2 Professional and organisational information 

Employer, job title, function, professional background, qualifications, work experience, team information and other information relevant to a programme or engagement. 

3.3 Enquiry and relationship information 

Information contained in enquiries, correspondence, meeting notes, requests, proposals, applications and communications with us. 

3.4 Programme and learning information 

Programme registrations, attendance, participation, assignments, learning activities, feedback, evaluations, certification records, completion information, facilitator observations and related programme administration records. 

3.5 Assessment information 

Where Enabling World administers or supports an assessment, information may include: 

• participant identity and contact information; 

• assessment invitation and completion information; 

• responses submitted through an assessment platform; 

• assessment reports and behavioural profiles; 

• group or team reports; 

• facilitator or debrief information; and 

• information necessary to administer, support or interpret the assessment. 

The exact information available to Enabling World depends upon the assessment provider, platform and engagement configuration. 

3.6 Recordings and programme interactions 

Where sessions are recorded, Personal Data may include: 

• your image; 

• voice; 

• name or display name; 

• questions; 

• comments; 

• chat messages; 

• participant discussions; 

• presentations; 

• screen contributions; and 

• other information visible or audible during the session. 

Please see Section 7 for our specific recording practices. 

3.7 Transaction and billing information 

Billing details, invoices, payment status, GST or tax information, purchase orders and transactional records. 

Payment card, banking or similar payment credentials may be processed directly by authorised payment providers. Enabling World may not receive the complete financial credentials used by those providers. 

3.8 Website and technical information 

We may automatically receive information such as: 

• IP address; 

• browser and device information;

• operating system; 

• referring pages; 

• pages viewed; 

• approximate location derived from technical information; 

• date and time of access; 

• website interactions; and 

• cookies and similar technology information. 

3.9 Feedback and testimonials 

Feedback, ratings, testimonials, survey responses and other information voluntarily provided to us. 

We will obtain appropriate permission before using an identifiable testimonial, photograph, video or endorsement publicly where such permission is required.

4. HOW WE COLLECT PERSONAL DATA

We may collect Personal Data: 

• directly from you; 

• through our website and forms; 

• during registration or enrolment; 

• from a client organisation that has nominated you for a programme or assessment; 

• from assessment and learning platforms; 

• from facilitators, trainers or authorised programme personnel; 

• through email, telephone, videoconferencing or messaging; 

• through payment and transaction providers; 

• during webinars, workshops and events; 

• through cookies and technical systems; 

• from professional or publicly available sources where appropriate; and 

• from authorised service providers and business partners. 

Where a client organisation provides your Personal Data to Enabling World, the client is responsible for having an appropriate basis to provide that information and for providing any notices required from it under applicable law.

5. HOW WE USE PERSONAL DATA

We may process Personal Data to: 

• respond to enquiries; 

• prepare proposals and quotations; 

• administer contracts and client relationships; 

• register participants; 

• create or manage learner accounts; 

• deliver training, coaching, consulting and related Services; 

• administer assessments; 

• generate or facilitate delivery of assessment reports; 

• conduct assessment debriefs; 

• manage programmes, attendance and certification; 

• provide LMS or digital learning access; 

• communicate schedules, materials and programme information; 

• provide customer and technical support; 

• process payments, invoices and accounting records; 

• maintain business and statutory records; 

• undertake quality assurance; 

• train and develop facilitators and programme personnel; 

• review and improve our programmes, products and Services; 

• undertake internal analysis and research; 

• develop new learning products and methodologies; 

• prevent misuse, fraud or security incidents; 

• establish, exercise or defend legal rights; 

• comply with legal, regulatory and contractual requirements; and 

• send marketing communications where permitted and subject to your communication choices. 

We will process Personal Data only for purposes connected with the reason for which it was collected, another compatible purpose, or another purpose permitted by applicable law. 

Where consent is required, we will seek consent in an appropriate manner.

6. DISC AND OTHER ASSESSMENTS

Enabling World provides and supports behavioural and professional assessment solutions, including DISC-related assessments and profiles. 

The privacy arrangement depends upon how the assessment is purchased and administered. 

6.1 Assessments administered by Enabling World 

Where Enabling World creates participant invitations, administers an assessment, accesses assessment information, receives reports or conducts a debrief, Enabling World may process the information necessary to perform those activities. 

Reports and assessment information will be shared only with persons authorised under the relevant engagement, which may include: 

• the individual participant; 

• an authorised facilitator or coach; 

• designated representatives of the client organisation; or 

• another authorised recipient identified in the programme or assessment arrangement. 

The exact report-sharing arrangement may vary by programme and should be communicated to participants where relevant. 

6.2 Client-controlled Wiley EPIC or Catalyst accounts 

Some clients maintain and control their own Wiley EPIC and/or Catalyst administrative environment. 

Where Enabling World’s role is limited to selling, supplying, transferring or replenishing assessment credits for a client-controlled account, Enabling World does not, merely by supplying those credits: 

• create participant assessment invitations; 

• determine who completes the assessment; 

• receive participant responses; 

• access participant assessment reports; 

• administer respondent accounts; or 

• otherwise access participant assessment information held within that client-controlled environment. 

In this situation, Enabling World ordinarily processes only the information required for the commercial transaction and account support, such as client contact details, account details, credit requirements, orders, billing and related communications. 

The privacy practices applicable to information processed directly within Wiley’s platforms are also governed by the applicable Wiley notices and platform terms. 

If the client subsequently asks Enabling World to administer assessments, provides Enabling World with assessment reports, grants Enabling World administrative access or engages Enabling World to conduct debriefing or analysis, Enabling World may process the relevant assessment information for those additional Services. 

6.3 Client responsibilities 

A client organisation instructing Enabling World to conduct assessments is responsible for: 

• providing participant information lawfully; 

• informing participants of the purpose of the assessment; 

• identifying authorised recipients of reports where appropriate; 

• using assessment information only for legitimate and agreed purposes; 

• maintaining appropriate confidentiality around reports and profiles; and 

• complying with its own obligations under applicable employment, privacy and other laws. 

• Assessment reports and behavioural profiles should be interpreted in the context and for the purpose for which they were provided. 
  

7. RECORDING OF TRAINING PROGRAMMES, WORKSHOPS AND WEBINARS

Recording is an important part of some Enabling World learning programmes. Because recordings can contain identifiable Personal Data and participant discussions, we aim to disclose recording arrangements clearly before or at the point of participation. 

7.1 Training and learning programmes 

Certain live training programmes, certification programmes, workshops and learning sessions may be recorded. 

Where a programme is designated as a recorded programme, the recording may include the full session, including: 

• facilitator presentations; 

• participant video or audio; 

• participant discussions; 

• questions and responses; 

• chat interactions; 

• demonstrations; 

• exercises; and 

• other contributions made during the session. 

Recordings may be uploaded to an Enabling World learning-management system or other controlled learning environment and may be made available to: 

• participants in the current programme; 

• learners who missed a session; 

• future cohorts and future learners enrolled in the same or related learning programme; 

• authorised faculty, trainers and facilitators; and 

• authorised Enabling World personnel. 

Accordingly, a participant contribution made during a recorded session may be visible or audible to future learners who were not present when the original session was conducted. 

Where this model applies, Enabling World will provide notice before enrolment or participation and may require an affirmative acknowledgement or consent as part of registration. 

Participants should not disclose confidential, highly sensitive or unnecessary personal information during a recorded session. 

Where professional, workplace, coaching or client cases are discussed for learning purposes, participants should anonymise the individuals and organisations concerned unless disclosure is properly authorised. 

If you do not wish to participate in a programme conducted on this recording basis, you should contact Enabling World before enrolling. Whether an alternative mode of participation is available will depend on the particular programme. 

7.2 Internal quality and service improvement 

Programme recordings may also be accessed on a restricted basis for legitimate internal purposes such as: 

• quality assurance; 

• faculty review; 

• facilitator development; 

• programme administration; 

• instructional design; 

• service improvement; 

• investigation of programme or conduct concerns; and 

• internal research and learning analysis. 

Where practicable, information used for broader research or analysis will be aggregated or de-identified. 

7.3 Public webinars and events 

Recording arrangements for webinars and public events may vary. 

Some webinars may not be recorded. 

Other webinars may be expressly offered as recorded public webinars, in which case the recording may subsequently be made available through channels such as: 

• Enabling World websites; 

• learning platforms; 

• video platforms; 

• social-media channels; 

• future webinars or learning resources; or 

• other public or educational channels. 

Where a webinar is intended to be recorded and made publicly available, this will be stated in the registration or participation notice and, where appropriate, participants will be asked to provide an express acknowledgement or consent. 

Participants in such events should assume that questions, audio, video, chat contributions or other identifiable participation may form part of the published recording where this is stated in the event notice. 

7.4 Promotional use 

Participation in an ordinary training programme does not by itself give Enabling World an unrestricted right to use your image, voice, testimonial or identifiable contribution in advertising or promotional campaigns. 

Where separate promotional or testimonial use requires consent, we will obtain appropriate permission. 

8. DISCLOSURE AND SHARING OF PERSONAL DATA

We may disclose Personal Data where reasonably necessary to: 

• client organisations and authorised client representatives; 

• facilitators, coaches, trainers, assessors and consultants; 

• assessment providers and assessment technology platforms; 

• LMS and e-learning providers; 

• videoconferencing providers; 

• website, hosting and cloud providers; 

• email and communication providers; 

• payment processors and financial service providers; 

• analytics and technology providers; 

• approved administrative or technology service providers; 

• professional advisers such as lawyers, accountants and auditors; 

• governmental, regulatory, law-enforcement or judicial authorities where required; and 

• parties involved in a merger, restructuring, acquisition or transfer of our business or assets. 

Service providers are expected to process information only for authorised purposes and subject to appropriate confidentiality, security and contractual controls. 

We do not sell Personal Data merely for third parties to independently market their products or services to you. 

INTERNATIONAL AND CROSS-BORDER PROCESSING

Some of the technology platforms and service providers used by Enabling World or by our assessment and learning partners may store or process information outside India. 

This may include cloud, communication, assessment, videoconferencing, learning-management, analytics and technology providers. 

Where Personal Data is transferred or processed internationally, we will take measures reasonably appropriate to the nature of the processing and comply with applicable restrictions on cross-border processing. 

Third-party platforms may also process information under their own applicable privacy terms. 

10. COOKIES AND TRACKING TECHNOLOGIES

Cookies are small data files placed on or associated with your browser or device when you use a website. 

Enabling World may use cookies and similar technologies to: 

• enable website functionality; 

• recognise a browser or device; 

• remember preferences; 

• understand how visitors use our website; 

• measure website performance; 

• improve website experience; 

• maintain security; and 

• support analytics or marketing activities where used. 

Cookies and related technologies may process information such as IP addresses, browser or device identifiers, website interactions and related usage information. 

Most browsers allow you to refuse or delete cookies through browser settings. Where a cookie-preference tool or banner is provided on our website, you may also use it to manage available choices. 

Disabling certain cookies may affect the operation or availability of some website features. 

Deleting cookies may remove previously saved preferences, and you may need to set your preferences again when you return to the website or use another browser or device. 

11. MARKETING COMMUNICATIONS

Where permitted by applicable law, Enabling World may send information about programmes, assessments, workshops, events, publications, products or other Services that may be relevant to you. 

Where consent is required for such communications, we will seek it separately. 

You may unsubscribe from promotional emails using the unsubscribe facility provided in the communication or contact us to change your communication preferences. 

Stopping promotional communications does not prevent us from sending essential communications relating to: 

• an enquiry you made; 

• a transaction; 

• a programme in which you are participating; 

• an assessment; 

• an account; 

• a contractual relationship; or 

• another Service you requested.

11. DATA RETENTION

•  

We retain Personal Data for no longer than is reasonably necessary for the purpose for which it was collected, subject to legal, contractual, accounting, dispute-resolution, security and legitimate operational requirements. 

Retention periods may differ depending on the category of information. 

For example: 

• enquiry and relationship records may be retained while the relationship remains active and for an appropriate period thereafter; 

• invoice, tax, contractual and accounting records may be retained for applicable statutory periods; 

• learner and certification records may be retained for as long as reasonably necessary to verify participation, completion, certification or professional standing; 

• assessment data administered by Enabling World may be retained according to the programme, client instructions, assessment-platform configuration and applicable obligations; 

• security and access records may be retained for security, audit and legal purposes; and 

• programme recordings intended for ongoing learning use may be retained while they continue to form part of the relevant learning library, programme or future-cohort resource, subject to periodic review and applicable legal requirements. 

Where information is no longer required, we may delete, securely dispose of, aggregate or anonymise it. 

12. SECURITY AND CONFIDENTIALITY

Enabling World uses reasonable technical, administrative and organisational safeguards appropriate to the nature of the information and the Services concerned. 

These may include: 

• role-based access restrictions;

• password and account controls; 

• secure technology platforms; 

• contractual confidentiality requirements; 

• restrictions on access to assessment and programme information; 

• employee and service-provider confidentiality obligations; 

• reasonable security controls for storage and transmission; and 

• incident-management procedures.

No technology or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security. 

If a Personal Data breach occurs, Enabling World will investigate and take appropriate containment, remediation and notification steps in accordance with applicable law and the nature of the incident. 

13. YOUR PRIVACY RIGHTS AND CHOICES

Depending on applicable law and the nature of our processing, you may have rights relating to your Personal Data, including rights to: 

• obtain information about Personal Data being processed; 

• seek correction of inaccurate or incomplete Personal Data; 

• seek erasure where applicable; 

• withdraw consent where processing depends upon consent; 

• raise a grievance; 

• exercise applicable nomination rights; and 

• exercise any other right available under applicable data-protection law. 

These rights apply to the extent they are in force and applicable from time to time and may be subject to lawful exceptions, retention obligations and verification requirements. 

Withdrawal of consent does not affect processing lawfully undertaken before withdrawal. 

Where processing is necessary to provide a Service and you withdraw consent required for that processing, we may be unable to continue the relevant Service. 

Where Enabling World is processing Personal Data solely on the instructions of a client organisation, we may refer or coordinate your request with that organisation where appropriate. 

14. CHILDREN AND MINORS

Enabling World’s professional learning, assessment and corporate Services are generally intended for adults and working professionals. 

We do not knowingly seek to collect Personal Data from children for ordinary professional Services. 

Where a particular programme legitimately involves a minor, participation and processing will be subject to the additional permissions, notices and safeguards required by applicable law. 

If you believe that information relating to a child has been provided to us without appropriate authority, please contact us. 

15. THIRD-PARTY WEBSITES AND SERVICES

Our website or Services may link to or integrate with third-party websites, platforms and technology services. 

These may include assessment platforms, payment gateways, learning-management systems, videoconferencing platforms, social-media services and other third-party technologies. 

A third party’s processing of information through its own service may be governed by its own privacy policy and terms. 

Enabling World does not control every independent processing activity undertaken by such third parties. You should review their applicable privacy information where relevant. 

16. PRIVACY CONTACT AND GRIEVANCE REDRESSAL

Questions, privacy requests and grievances concerning Enabling World’s processing of Personal Data may be sent to: 

Mr. Sushil Tayal 

Email / Phone: [email protected] | +91 9845133767 

Address: 7 Rohan Ashima, Brookefields, Bangalore, Karnataka, India – 560037 

Please provide sufficient information for us to understand your request and, where necessary, verify your identity. 

We will review and respond to privacy grievances within the timelines required under applicable law. 

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in law, technology, our Services, assessment arrangements or our privacy practices. 

The current version will be published on our website with the revised “Last Updated” date. 

Where a material change requires additional notice or renewed consent under applicable law, we will take appropriate steps before applying the change to affected processing. 

18. CONTACT US

For questions about this Privacy Policy or Enabling World’s privacy practices, please contact: 

TWE Solutions Private Limited

7 Rohan Ashima, Brookefields, Bangalore, Karnataka, India – 560037

Email: [email protected] | Phone: +91 9845133767Who we are