Problem Solving
In the wider process of problem-solving, decision-making involves choosing between possible solutions to a problem.
Course Description
People often say that they find it hard to make decisions. We all have to make decisions all the time. Problem-solving and decision-making belong together. You cannot solve a problem without making a decision. Effective problem solving and preventing problems can save organizations time, money, and resources. It is one of the critical skills that every organization looks for in employees as individuals with better problem-solving skills tend to be self-reliant in their day-to-day work.
This interactive & practical session shall give participants insights, tools & techniques to learn how to discover the most effective way of responding to a problem.
Most Suitable For
All professionals, managers & business leaders
Key Learning Outcomes
- Basic knowledge on hypothesis-based problem solving
- Improved understanding of searching and weighing for alternatives
- Learning the relationship between symptoms and causes of the problem
- Knowledge of tools for identifying potential alternatives
- Understanding of outcomes after implanting the decisions
Coverage
- Biases & Mental Models
- Problem Identification & Definition
- Creativity & Innovation
- Problem solving process
- Decision making models
- Tools, techniques & strategies for making good decisions
- Factors influencing our choices in decision making
- Art of presenting decisions effectively
Andragogy
- Case studies, self-reflections & assessment, individual & group exercises, role plays, quizzes, chat, videos, App based activities, Q&A. (Need based pre & post program assessment )
Offerings
- F2F, Live Virtual Class & Webinar mode​
- X’CEL approach for highly experiential, contextualised to the client’s business context for learner delight​
- Optional Customization - Duration of Programs
- Training needs analysis prior to design and delivery for maximum program value & impact​
- Pick & choose from a ready list or we can create one for you​
- Facilitators with 15+ yrs. experience with deep subject knowledge & specialization​
What Participants Say
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