Applying Design Thinking for Hybrid Work Model
The hybrid work model is the new normal as workforces return to the workplace. However, it has its challenges. Let’s use design thinking and human centricity to equip ourselves for a successful transition.
Course Description
Design Thinking can be used as an innovative approach that will change the way HR teams deliver value, organise work and find new-age solutions for their workforce. It casts HR in a new role, from a “process developer” into an “experience architect”, hence leveraging the power of user-centricity and creating sustainable hybrid work solutions. This program shall provide participants with practical tips & techniques to facilitate a smooth transition to the hybrid work environment; identify the unsaid needs of the various internal and external stakeholders; design innovative and scalable hybrid work solutions.
Most Suitable For
All leaders, people managers and HR professionals looking for solutions on returning to the office / working in a hybrid model.
Key Learning Outcomes
- Design innovative and personalised hybrid work routines ensuring talent engagement
- Understand hidden needs of all stakeholders and translate them into sustainable solutions
- Leverage the power of collaborative thinking to create in-housework solutions
- Integrate the hybrid work model, business objectives and employee needs
Coverage
- Hybrid working model and its impact on business
- Empathy techniques to gather meaningful stakeholder insights
- Mechanics of collaborative participation, creating innovative & business-relevant solutions
- Power of storytelling and use of emotions to demonstrate rich stakeholder experiences
- Mapping of hybrid work needs to employee and customer needs
- Strategies for enhancing readiness for a design mindset within the teams.
Andragogy
- Case studies, self-reflections & assessment, individual & group exercises, role plays, quizzes, chat, videos, App based activities, Q&A. (Need based pre & post program assessment )
Offerings
- F2F, Live Virtual Class & Webinar mode
- X’CEL approach for highly experiential, contextualised to the client’s business context for learner delight
- Optional Customization - Duration of Programs
- Training needs analysis prior to design and delivery for maximum program value & impact
- Pick & choose from a ready list or we can create one for you
- Facilitators with 15+ yrs. experience with deep subject knowledge & specialization
What Participants Say
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