Design Thinking for HR
Are your HR practices yielding the desired outcomes? Are you facing challenges of attracting, developing, engaging & retaining talent ? Create differentiated employee experience using design thinking.
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Course Description
HR is the only function that has 360-degree interaction with all the employees in the organization. HR processes, practices & their interactions during the entire lifecycle of the employee shape up employees’ opinion about the organization. Differentiated employee experience has become critical element in attracting, developing, engaging and retaining talent. Our program is designed to equip participants acquire better understanding & appreciation of concepts, process & applications of Design Thinking in their specific domain.
Most Suitable For
All HR Leader & Senior Manager who define & implement HR policies & practices to create great employee experience & engagement.
Key Learning Outcomes
- Learn how to develop design thinking mindset tools useful for HR during various stages of design thinking
- Use design thinking for differentiated employee experience
- Ability to apply design thinking approach during entire employee lifecycle
- Learn how other organisations practice it
- Applying learnings to live problem
Coverage
- What is Design Thinking
- 5 stages of Design Thinking
- Design Thinking methodology & tools
- Employee experience journey map
- Activities to help applying design thinking to employee issues
- Real life case studies
Andragogy
- Case studies, self-reflections & assessment, individual & group exercises, role plays, quizzes, chat, videos, App based activities, Q&A. (Need based pre & post program assessment )
Offerings
- F2F, Live Virtual Class & Webinar mode
- X’CEL approach for highly experiential, contextualised to the client’s business context for learner delight
- Optional Customization - Duration of Programs
- Training needs analysis prior to design and delivery for maximum program value & impact
- Pick & choose from a ready list or we can create one for you
- Facilitators with 15+ yrs. experience with deep subject knowledge & specialization
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