Emotional Intelligence
Are our young managers equipped to manage emotions in the workplace? Are they fostering a healthy emotional environment?
Course Description
Individuals with highly developed Emotional Intelligence (EI) have been shown to be more successful in the workplace because they can understand their emotions. Research demonstrates that EQ significantly contributes to a manager’s success. People managers, particularly first-time and aspiring managers, face significant emotional stress at work. This experiential learning will enable them to understand and effectively manage themselves, their team and other stakeholders.
Most Suitable For
Anyone interested in learning about emotional intelligence and leadership. Suitable for first-time managers and aspiring managers.
Key Learning Outcomes
- Understanding of emotions and emotional intelligence.
- Increased self-awareness, self-management, social awareness, and relationship management.
- Improved management of emotions, emotional intelligence
- Ability to leverage EI in team handling and client management.
- Ability to have difficult conversations with confidence.
- Create a positive work environment facilitating high performance.
Coverage
- What is EI, clusters of EI
- Leadership success – EQ vs IQ
- Importance of EI especially for managers
- Emotional self-awareness
- Principles and methods for self-awareness, emotion regulation & management, social awareness for understanding others
- Building & managing relationships using EI
- Amygdala highjack
- ARK - the practice for building EI in a daily life
- Tools & techniques to improve our EI
Andragogy
- Case studies, self-reflections & assessment, individual & group exercises, role plays, quizzes, chat, videos, App based activities, Q&A. (Need based pre & post program assessment )
Offerings
- F2F, Live Virtual Class & Webinar mode
- X’CEL approach for highly experiential, contextualised to the client’s business context for learner delight
- Optional Customization - Duration of Programs
- Training needs analysis prior to design and delivery for maximum program value & impact
- Pick & choose from a ready list or we can create one for you
- Facilitators with 15+ yrs. experience with deep subject knowledge & specialization
What Participants Say
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