Leading with Empathy
Finding it difficult to strike a balance between emotional support & performance expectation from your team? Short of ideas on keeping your team members engaged & energised during current restrictions & risk environment?
Course Description
Empathy is an essential ingredient for successfully leading individuals, teams, and the organization, especially in the current environment where team members are working remotely and maybe feeling isolated & disconnected. The stress level has never been so high as people are dealing with anxiety about illness or financial security etc. Given the people are experiencing a varying degree of emotions, it’s a challenge for any leader to adopt a uniform style. Our practitioner-based program covers tools & techniques for managers & leaders to develop & adopt the empathetic approach of leading people and achieving individual & organisational performance goals.
Most Suitable For
Managers, supervisors, leaders whose teams is dealing with anxiety, stress & isolation
Key Learning Outcomes
- Understanding and appreciation of emotions of team members
- Ability to help team combat negative thoughts and anxiety
- Tools & techniques for effective virtual meeting promoting social quotient
- Learn listening hacks to promote the empathetic culture
- Ability to display empathy in people interaction
- Ability to support work-life balance
Coverage
- Understanding Specific Behaviors
- What Influences Behaviors; Pandemic Associated Behaviors; Mitigating Unproductive Emotions
- Evolved Virtual Communication
- Powerful Listening Hacks; Conducting Effective Meetings
- Creating Empathy Platforms
- Maintaining Employee Social Quotient; Creative Problem Solving
- Supporting Work Life Balance
- Mitigating Work Fatigue; Revisiting Work Expectations; Ensuring Adequate Employee Mental Health
Andragogy
- Highly interactive with assessment, quizzes etc
Offerings
- F2F, Live Virtual Class & Webinar mode​
- X’CEL approach for highly experiential, contextualised to the client’s business context for learner delight​
- Optional Customization - Duration of Programs
- Training needs analysis prior to design and delivery for maximum program value & impact​
- Pick & choose from a ready list or we can create one for you​
- Facilitators with 15+ yrs. experience with deep subject knowledge & specialization​
What Participants Say
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