Cultural Sensitivity
How do effective leaders work with cross – cultural teams? How do they overcome issues stemming from prejudice, stereotyping & discrimination?
Course Description
Our program is designed to develop a deep understanding, appreciation, flexibility and expertise in working with people / organisations from different geographies and cultures. It enables participants to understand their own biases & attitudes towards different cultures and equips them with essential tools & strategies to deal with them effectively. It helps participants achieve optimal results from their interactions with different people.
Most Suitable For
Team members who need to engage with people across different geographies. Especially valuable to people in managerial and leadership roles, HR Professionals, responsible for leading and implementing change across geographies
Key Learning Outcomes
- Deeper understanding and clarity on Beliefs and Values
- Understand own biases, stereotyping and generalization
- Understand and appreciate different cultures and points of views
- Learn to create effective strategies and interaction styles while dealing with different cultures
- Learn to build trust and rapport with people from different cultures
- Acquire effective communication, presentation and influencing styles suitable for different cultures
- Transform into a more effective global professional
Coverage
- Understanding Values and Beliefs Self-stereotyping of culture
- Generalisation of culture
- Cross cultural awareness Inter-cultural sensitivity
- Effective interaction styles for different cultures
- Influencing & negotiation across different cultures
- Effective communication styles across cultures
Andragogy
- Case studies, self-reflections & assessment, individual & group exercises, role plays, quizzes, chat, videos, App based activities, Q&A. (Need based pre & post program assessment )
Offerings
- F2F, Live Virtual Class & Webinar mode
- X’CEL approach for highly experiential, contextualised to the client’s business context for learner delight
- Optional Customization - Duration of Programs
- Training needs analysis prior to design and delivery for maximum program value & impact
- Pick & choose from a ready list or we can create one for you
- Facilitators with 15+ yrs. experience with deep subject knowledge & specialization
What Participants Say
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